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Shipping Orders are prepared within 24 hours during our business hours. All our shipments include a tracking number. We ship worldwide with various carriers, mainly: Canada Post, UPS, Nationex, and GLS. Shipping Times Quebec and Ontario = 2 to 5 days Canada = 4 to 7 days USA = 6 to 10 days Europe = 6 to 10 days International = 12 to 24 days In-Store Pickup You can pick up your order at the location of your choice FREE OF CHARGE Wait until you receive the confirmation email indicating that your order is ready before placing your order Item Condition and Return Policy Unless identified As "non-functional," the products are in good working order. We accept returns within 30 days; see our return policy Satisfaction guaranteed